Jeremy Dennis is Jeremy Day (cleanskies) wrote,
Jeremy Dennis is Jeremy Day


Finally got to talk to Chris at which point FTP problems more or less instantly resolved. More or less.

C: I just need to Proxy into your machine.
Jeremy reads out her asset number, Chris tries to find her machine, fails.
J: I get the impression my machine lives in a strange place. It normally needs a couple of tries before people find it.
C: Yeah, it does.
Chris finds Jeremy's machine. Little burble sound.
J: Oh, oh my mouse is set to right click.
C: Right.
C: Where's your start button?
J: Bottom left. Is my screen bigger than yours?
C: Looks like it.
Chris checks out problem on Jeremy's machine. Puts Jeremy briefly on hold while he has a stern word with the server. Fixes problem. Comes back. Does something.
J: Oh, that looks healthier.
C: It does. Just check it on your program?
J: You need to click on reconnect.
C: This one?
J: Next one along.
All is fixed! Joy fills the world. Now I can update my news pages. I thank Chris and put down the phone. Little burble. Bye Chris!

Life is so much easier when I can talk to the people who can fix things.

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